Electric vehicles have long been considered as the future of the vehicle market. But that future could arrive very quickly as both car manufacturers and governments are rapidly turning away from petrol and diesel-only vehicles. Volvo’s historical announcement that they will only manufacture hybrid and electric vehicles from 2019 onwards marks the beginning of […]
Blog
J.D. Power 2017 Vehicle Dependability Study: “excellent long-term quality isn’t exclusive to luxury brands”
J.D. Power’s 2017 Vehicle Dependability Study showed that Lexus and Porsche are the industry leaders in vehicle quality. However the study also showed that excellent vehicle quality is available in many mainstream vehicle brands. The continually improving performances from affordable vehicle brands such as Toyota (third) and Hyundai (sixth) are proving that high quality […]
What does the end of Australian vehicle manufacturing mean for consumers?
With the Ford manufacturing plant in Altona, Victoria, closing down in October, and the fast-approaching closures of the Holden and Toyota manufacturing plants in 2017, the Australian automotive industry is entering a new era. With Australian vehicle manufacturing set to end, and Australia relying on imported vehicles, how will this transition affect Australian consumers? […]
The costs of selling your car privately
Everyone loves the idea of selling your car privately for more money than the dealer offered. But many do not adequately weigh up the costs involved in achieving this higher price tag. All too often, you could spend months trying to sell your vehicle privately, only to decide it’s too hard or taking too long, […]
5 tips for a hassle-free changeover of vehicles
The changeover from a previous vehicle to a new vehicle should be a simple and exciting process for customers. However this process can become more complicated and frustrating if the customer forgets to undertake one of the actions listed below. In order to make the process as hassle-free and simple as possible, ensure you have […]
Vehicle colour and crash risk: how safe is your vehicle colour?
While the colour of your next vehicle can be one of the most difficult decisions to make for some vehicle purchasers, this decision can directly affect the safety of your vehicle. The most comprehensive study of this topic to date shows that there is a direct association between certain vehicle colours and the likelihood of that vehicle being involved […]
Capped-price servicing programs examined
Capped-price servicing programs have become a popular marketing tactic employed by vehicle manufacturers, making it important to examine what the benefits and drawbacks of each brands programs are. Capped-price servicing was first introduced in Australia by Toyota in 2008, since then the phrase “capped-price servicing” has become a hotly contested area among vehicle manufacturers, and […]
How common are problems with new vehicles? – part 2
The following example was a recent situation that happened to one of our customers, and shows just how disruptive vehicle problems can be when purchasing a new vehicle. It also demonstrates how vital customer service can be when purchasing a vehicle, especially after delivery of the vehicle. As a majority of vehicle brokers do not […]
How common are problems with new vehicles? – part 1
Most customers purchasing a new vehicle would like to think that the premium they paid for a new vehicle provides them with the peace of mind and reliability of a thoroughly tested vehicle with no wear and tear. While the mechanical quality of vehicles is at an all time high, it would surprise many casual vehicle […]
Ex-rental car service books – how to avoid getting caught
Unknowingly purchasing an ex-rental car can have a big impact on the resale price of your car. This means that determining the vehicles history is vitally important before committing to a purchase. The resale value of ex-rental cars is usually a few thousand dollars less than the car would otherwise be worth. Due to this, […]